Robot and Repair Services

Whenever and wherever you need repair or maintenance, our factory trained service engineers and repair centers are there to help.

We can ship you a spare part overnight, dispatch a field service engineer for on-site service, or repair your product at one of our regional service centers. Working to meet your schedule, Omron offers standard and expedited service for spare parts, on-site service visits and service center repairs. With our availability, experience and product knowledge, our team is ready to support your service needs.

Reliable service:

Qualified; Factory trained service team
Knowledgeable; Average of 15+ years of experience
Available; Expedited response times for line down support

We are a phone call away
1-800-55-OMRON (6-6766)

Get support

Robot Services

Field Service Engineers strategically located throughout the Americas to quickly respond to support you
Service Center Repairs and Refurbishments to extend the life of your critical product
Training programs for you to the get the most of your robot in your application

Spare Parts Support

Regionally Stocked for quick response
Spare part vailability for most Omron products
Overnight/Next day availability

Field Service Repair

Rapid response for onsite diagnosis and repair of your Omron robotic and safety products
Dedicated Team of Field Service Engineers strategically located throughout the Americas
Factory Trained with average of 15+ years of industry and product experience
Supported by Omron’s Global Application and Engineering team for in depth troubleshooting support

Service Center Repairs

Regional service centers for Robotics, Motion, Safety and Automation products
Staffed with factory trained technicians using copy exact test equipment and working to original product specifications
Full range of service options including product evaluation, repair and product refurbishment.
Industry leading standard repair cycle times and expedited service for line down situations.